Every business, in business, likes new clients. Sure, there are very, very few exceptions, but almost all businesses like and need new clients.  Why would you turn away a new client? In our business, here are the most common reasons (these can be applicable to any service business):

1. Prospective clients who have a ‘rush or emergency’ and need IT support NOW ! We have attempted to help a few clients in the past who had mission critical IT issues but this relationship has NEVER worked out. I think the reason is fundamental; how did this prospective client get in their current predicament?

2. Prospective clients who have frequently changed IT providers. (common sense here…)

3. Similar to #1 above, but different:  prospective clients who use pressure tactics and/or have unrealistic expectations (the proverbial used car salesman; no point in getting into a ‘buyers remorse’ situation).

4. Prospective clients who claim to know  IT; why would they need someone to help them?

5. Do not accept clients with issues outside your area of expertise.

6. Take with a grain of salt, prospective clients who use promises of future work to entice you to take their current work.

Someone in my office just showed me how to delete multiple text messages on my Droid Razor…others in my office (nor myself could figure this one out).

Press and hold the first ‘text message’ you want to delete, let go – the text message will be highlighted. Then tap all the other text messages you want to delete, they will be highlighted also. You can then tap the trash can icon to delete all the highlighted text messages at one time.

Simple as that.

iCloud is a service from Apple. iCloud does more than store your content — it lets you access your music, photos, calendars, contacts, documents, and more, from whatever device you’re on. And it’s built into every new iOS device and every new Mac.

We tried to use iCloud to sync to Outlook on the Mac but couldn’t, we used Mac Mail instead.